Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid sick leave
Paid Time Off
Life insurance
short-term disability
long-term disability
Flexible spending account
Health spending account
Retirement Plan
Employee assistance program
Inclement weather days
Public student loan forgiveness
Job Description
NARA Northwest is a respected nonprofit organization dedicated to providing culturally appropriate education, physical and mental health services, and substance abuse treatment primarily to American Indians, Alaska Natives, and anyone in need. Located in Portland, Oregon, NARA NW serves native communities through a variety of essential programs including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives. With a workforce exceeding 450 employees, this diverse organization offers an environment that fosters growth, meaningful career advancement, and the opportunity to make a considerable impact on underserved populations. The organization is deeply committed to sobriety and maintaining a drug-free workplace,... Show More
Job Requirements
- high school diploma or equivalent
- at least one year experience in an office environment
- ability to type 50 words per minute with accuracy
- effective written and oral communication skills
- current CPR certification or ability to become certified within 30 days of hire
- ability to lift at least 50 pounds
- ability to work in a residential treatment environment
- ability to maintain confidentiality
- ability to pass pre-employment drug test
- ability to pass criminal background check
- ability to pass DMV check
- willingness to follow NARA NW sobriety policies
Job Qualifications
- at least one year’s experience working in an office setting including operating a multi-line phone
- experience in medical office setting and/or social service agency preferred
- experience working in an alcohol and drug addiction program
- understanding of 12-step philosophy
- high school graduate or equivalent
- ability to type 50 words per minute with accuracy
- requires superior organizational, multi-tasking, and prioritization skills
- ability to lift minimum of 50 pounds
- effective written and oral communication skills
- current CPR certification or ability to become certified within 30 days of hire
- ability to work effectively in residential environment with clients and staff
- serve as positive role model for clients and staff members
- ability to maintain professional healthy boundaries with clients and staff members, and treat each individual with respect and dignity
- ability to provide support and direction to staff
- ability to triage issues and problems and mobilize staff to respond
- work collaboratively with clients, other NARA staff, team members, and to treat everyone with respect and dignity at all times
- experience working within the Native American/Alaska Native community is considered a plus
- if in recovery, must have a minimum of two years sobriety/clean time
- ability to pass a pre-employment or for cause drug tests
- ability to pass criminal background and DMV checks
Job Duties
- Provide client support as required
- answer multi-line phone system, direct calls, take messages
- schedule client appointments by maintaining schedules and calendars
- sort, screen, and distribute incoming mail and process outgoing mail
- facilitate client medication call, maintain all medication sheets, and document proper distribution of medications
- perform typing assignments, data entry and general office support as assigned
- coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records
- provide administrative support to other Totem Lodge-based programs
- cover front desk reception duties
- notify counselors of client's progress or problems
- keep daily log of pertinent events
- prepare files and intake packets for incoming clients
- make appropriate referrals
- maintain facility in a clean, orderly fashion while on duty
- do regular sweeps of facility, poison checks, client checks, and ground checks
- follow orientation procedures for all new admissions or re-admissions
- orient new clients to treatment–review client handbook with client
- assist with new admissions such as preparing room assigned to and bed linens, preparing admission pack for clients (towels, bed linens and blankets, t-shirt and pants), personal belongings search and heat treatment, completing the personal possessions inventory list
- attend staff meeting as assigned
- maintain client confidentiality in conformance with the program guidelines and federal law
- complete clinical documentation in client records, as needed
- ensure quality of programs in accordance with all program guidelines and NARA policies
- meet regularly with management team of Totem Lodge as needed
- complete incident report forms and participate in incident reviews as needed
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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