Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

401k Match
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Voluntary Pet Insurance
Short term disability insurance
long term disability insurance

Job Description

Faithful Companion Pet Cremation Services is a compassionate, family-owned business dedicated to providing respectful and professional pet cremation services. Located in Troy, Michigan, the company prides itself on excellent customer service, emphasizing empathy and support for families during their time of grief. Faithful Companion views pets as beloved family members and thus approaches every interaction with kindness and professionalism. The company's service model not only focuses on clients but also extends to how they treat their own team members, fostering a supportive and respectful work environment.

We are currently seeking a full-time Receptionist to join our team at our T... Show More

Job Requirements

  • Must be observant, function independently and use their time well
  • Must maintain attention to detail while serving multiple families, ensuring an error-free standard
  • Assists in maintaining a clean and presentable state of the facility
  • Ability to communicate effectively with clients and co-workers
  • Strong organizational skills to manage the entire process
  • Ability to handle multiple tasks simultaneously while maintaining efficiency
  • Physical capability to lift up to 75 lbs
  • Must be able to successfully pass a 4-panel drug screen and a background check
  • To act ethically at all times

Job Qualifications

  • Experience in customer service or receptionist roles
  • Strong communication and interpersonal skills
  • Ability to handle sensitive situations with empathy and professionalism
  • Strong organizational skills
  • Ability to multitask effectively
  • Ability to maintain confidentiality
  • Basic computer skills

Job Duties

  • Be kind, polite, empathetic, compassionate, and attentive to a family’s needs in their time of grief
  • Professionally respond to questions from clinics or families about our services, the cremation process, and memorial products that we offer
  • Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items
  • Relay any pertinent and time-sensitive information to the appropriate people/department
  • Keep their workplace, the lobby, and arrangement rooms neat and tidy

Job Qualifications

Experience

No experience required

Job Location

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