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Sonrava Health

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition reimbursement for certifications

Job Description

Western Dental / Brident Dental is a reputable dental service provider known for delivering high-quality dental care and fostering a professional, patient-centered environment. With a strong commitment to excellence, the company operates modern and fully equipped dental practices that incorporate the latest technology and techniques in oral health care. Their team comprises dedicated dental professionals who place patient comfort and satisfaction at the forefront of their mission. Western Dental / Brident Dental has built a solid reputation based on quality service, comprehensive dental solutions, and a supportive work culture that encourages personal and professional growth.

The role of the re... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in customer service or receptionist role preferred
  • basic computer skills
  • ability to communicate effectively
  • friendly and professional demeanor
  • ability to multitask
  • punctuality
  • reliability

Job Qualifications

  • some training or experience in using multi-line phones and computers
  • excellent communication skills
  • customer service orientation
  • ability to manage multiple tasks simultaneously
  • attention to detail
  • professionalism
  • ability to work collaboratively with a dental team

Job Duties

  • Customer service - acknowledge, smile and greet patients upon arrival/dismissal
  • respond to patient questions and or concerns according to company policies
  • answering telephones
  • scheduling appointments
  • maintaining appointment book
  • confirming appointments
  • follow up on no shows/cancellation of appointments
  • register patients on sign in sheet
  • chart filling
  • cash handling
  • checking voicemail on a daily basis
  • maintain a clean and friendly waiting area for patients
  • perform and undertake other duties and responsibilities as requested by the office manager or the PDM
  • support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • all other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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