Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $20.25
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Flexible Schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Job Description
Great Clips is a renowned hair salon brand known for delivering exceptional hair care services through a team-oriented approach. With thousands of locations across North America, Great Clips has established itself as a leading franchise in the salon industry, offering convenient, affordable, and quality haircuts for the entire family. Each salon prides itself on creating a welcoming environment where customers receive personalized attention from the moment they check in until they conclude their service. Our salons are designed to ensure not only excellent haircuts but also an inviting customer experience marked by efficiency and professionalism. The Melissa Great Clips location... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to stand for extended periods
- Availability to work weekends and flexible hours
- Professional appearance
- Strong interpersonal and communication skills
- Ability to multitask in a dynamic environment
Job Qualifications
- Excellent communication skills
- Friendly and approachable personality
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Basic knowledge of retail products
- Ability to handle cash and process transactions
- Flexibility to work weekends and peak hours
- Commitment to maintaining a professional appearance
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes including Online Check-in and Wait Time Monitor
- Process transactions and issue receipts
- Have general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phones
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to working a flexible schedule including peak times
- Demonstrate dedication to great customer service
- Work effectively in a fast-paced environment
- Efficiently and effectively resolve customer issues
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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