Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.50
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Job Description
Living Water Clinic-Clinica Agua Viva is a respected healthcare provider located in Lindsay, California. Dedicated to offering loving and quality care to its patients, the clinic emphasizes compassionate service and a supportive environment for both patients and staff. As a community-centered clinic, Living Water Clinic aims to enhance the health and well-being of individuals and families by providing accessible, efficient, and professional healthcare services. The clinic values diversity and inclusivity, fostering a workplace culture where every employee feels valued and empowered. This commitment ensures that patients receive personalized attention in a welcoming and comfortable setting.
We are currently seeking a... Show More
We are currently seeking a... Show More
Job Requirements
- high school diploma or equivalent
- one year of medical receptionist experience in a healthcare setting
- reliable transportation to travel between multiple clinic sites
- bilingual in English and Spanish
- strong customer service and interpersonal communication skills
- intermediate to advanced phone skills
- knowledge of basic math and modern office procedures
- computer data entry skills with a typing speed of at least 45 wpm
- proven ability to handle confidential information under HIPAA standards
- flexible and adaptable to changing departmental needs
Job Qualifications
- high school diploma or equivalent
- one year of medical receptionist experience in a comparable healthcare setting
- bilingual in English and Spanish
- strong customer service and interpersonal communication skills
- intermediate to advanced phone skills
- knowledge of basic math, modern office procedures, and computer data entry
- typing speed of at least 45 wpm
- proven ability to handle confidential information under HIPAA standards
- friendly and approachable with a professional demeanor
- strong problem-solving skills
- commitment to delivering exceptional customer service and maintaining patient confidentiality
- proficient in handling phone systems and office equipment
- excellent organizational skills and attention to detail
- ability to multitask and prioritize effectively
- strong verbal and written communication skills
Job Duties
- perform day-to-day administrative functions including word processing, copying, filing, faxing, answering phones, and data entry
- provide information to callers and direct them to the appropriate department
- welcome and greet patients, clients, and visitors, determine the purpose of their visit, and direct them accordingly
- schedule patient appointments, manage patient flow, and ensure timely service based on established protocols
- screen patients for updated information and provide necessary details about what to bring to their appointment
- adhere to safety and security protocols
- maintain confidentiality of restricted areas, keyless entry codes, and computer passwords
- maintain organized and neat front-desk and waiting areas, office files, and other administrative areas
- inform patients of any outstanding balances and request payment as needed
- confirm patient appointments by calling daily and verify methods of payment
- handle patient complaints with diplomacy, resolve conflicts, and refer issues to designated personnel as required
- attend department staff and clinical meetings
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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