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University Hospitals

Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.75
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
employee wellness program
Professional Development
flexible scheduling

Job Description

The hiring establishment for this position is the Parma Medical Center, a reputable healthcare organization committed to providing high-quality medical services and patient care. Parma Medical Center serves the community with a focus on fostering a supportive and compassionate environment for patients, their families, and healthcare professionals. As a part of this institution, employees are expected to uphold the organization's mission, vision, and values by delivering exceptional guest relations and ensuring an efficient, patient-friendly facility. This center emphasizes inclusivity and competency in working with diverse patient populations spanning various age groups, from toddlers to geriatrics, reflecting its commitment to comprehensive... Show More

Job Requirements

  • high school equivalent / GED
  • 1+ years related experience as secretary/receptionist
  • able to stand and walk for extended periods of time
  • detail-oriented and organized with good problem solving ability
  • notable client service, communication, and relationship building skills
  • strong verbal communication skills
  • able to maintain composure during stressful situations
  • demonstrated ability to use PCs, Microsoft Office suite, and general office equipment

Job Qualifications

  • high school equivalent / GED
  • 1+ years related experience as secretary/receptionist
  • able to stand and walk for extended periods of time
  • detail-oriented and organized with good problem solving ability
  • notable client service, communication, and relationship building skills
  • strong verbal communication skills
  • able to maintain composure during stressful situations
  • demonstrated ability to use PCs, Microsoft Office suite, and general office equipment

Job Duties

  • answer telephone, screen and direct calls
  • provide organizational information to callers as needed
  • greet persons entering organization in a friendly and helpful manner
  • provide assistance and direction to patients, customers, vendors and employees at main entrances
  • provide walking escort assistance to persons as needed
  • handle queries from the public and customers
  • perform general administrative and clerical support duties as needed
  • receive and sort deliveries as needed
  • provide age specific assistance and services to patients and families of toddlers through geriatrics as needed
  • perform other duties as assigned
  • comply with all policies and standards
  • abide by all requirements to safely and securely maintain Protected Health Information (PHI)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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