Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Diversity and inclusion initiatives
Job Description
PacificSource is a reputable health insurance company dedicated to providing quality, affordable health care coverage to its members. The company prides itself on fostering a diverse and inclusive work environment where individual differences and talents are valued and cultivated. As an equal opportunity employer, PacificSource considers all qualified applicants fairly regardless of protected statuses such as veteran status, disability, race, religion, gender identity, sexual orientation, and more. The company is committed to creating a positive impact on community health by ensuring members have access to the coverage they need and deserve. Within this supportive and customer-focused environment, PacificSource upholds core... Show More
Job Requirements
- High school diploma or equivalent
- One year of multiline phone experience and or reception duties preferred
- Typing, 10-key required
- Basic computer skills preferred
- Ability to communicate clearly and effectively
- Ability to read and comprehend written and spoken English
- Ability to sit and or stand for extended periods
- Ability to perform repetitive motions including typing, sorting and filing
- Ability to lift and carry light business materials
- Ability to adhere to company privacy policy and HIPAA regulations
- Ability to work effectively in a team environment
Job Qualifications
- High school diploma or equivalent
- One year of multiline phone experience and or reception duties preferred
- Typing, 10-key required
- Computer skills preferred
- Accountability
- Collaboration
- Communication (written/verbal)
- Flexibility
- Listening (active)
- Organizational skills/Planning and organization
- Problem solving
- Teamwork
Job Duties
- Answer incoming calls in a prompt, courteous manner
- Assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and or department
- Communicate efficiently and effectively in obtaining, giving and exchanging information
- Greet and direct visitors
- Assure guests are identified and registered before allowing access to secured sections of the building
- Partner with building maintenance to ensure general office maintenance and cleanliness
- Coordinate office vendors to keep office operating efficiently
- Receive premium payments, prepare receipts, and secure premiums
- Maintain the lobby as a professional first impression of PacificSource
- Assist in developing and maintaining related policies and procedures
- Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned
- Maintain office supply inventory and order supplies as needed and or requested
- Attend to the safety of employees and guests to the extent that does not endanger self or others
- Provide front line communication and relay information in urgent or emergency situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: