Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Professional Development
Job Description
PacificSource is a reputable health insurance company committed to helping members access quality and affordable healthcare. With a strong dedication to diversity, equity, and inclusion, PacificSource fosters a work environment where individual differences and talents are valued and utilized to their fullest. The company emphasizes ethical practices, team collaboration, and community engagement, making it a welcoming and supportive place to work. As an equal opportunity employer, PacificSource ensures that all applicants receive fair consideration, regardless of veteran status, disability, race, religion, gender identity, or other protected factors.
The Front Desk Receptionist role at PacificSource is crucial as the f... Show More
The Front Desk Receptionist role at PacificSource is crucial as the f... Show More
Job Requirements
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key proficiency required
- Computer skills preferred
- Strong communication skills
- Ability to follow privacy policies and HIPAA regulations
- Ability to maintain professionalism and customer service standards
- Ability to work in an office environment with ergonomic equipment
- Ability to perform repetitive motions such as typing, sorting, and filing
- Ability to sit or stand for extended periods
- Ability to lift and carry light materials
- Ability to communicate clearly and effectively in English
Job Qualifications
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing skills
- 10-key proficiency
- Computer skills preferred
- Strong communication skills
- Organizational skills
- Ability to follow privacy policies and HIPAA regulations
- Ability to work collaboratively and contribute to team success
- Adaptability and problem-solving abilities
Job Duties
- Answer incoming calls in a prompt, courteous manner
- Assist callers by quickly determining the caller's needs and directing calls to appropriate personnel or department
- Communicate efficiently and effectively to exchange information
- Greet and direct visitors professionally
- Assure guests are identified and registered before accessing secured areas
- Partner with building maintenance for office cleanliness
- Coordinate office vendors for efficient operations
- Receive premium payments and prepare receipts
- Maintain the lobby as a professional first impression
- Assist in developing and maintaining policies and procedures
- Complete clerical duties such as address changes, preparing packets, and documenting survey results
- Maintain office supply inventory and order supplies as needed
- Attend to employee and guest safety within limits
- Provide front line communication in urgent or emergency situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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