Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.75
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Workplace safety initiatives
Team-oriented work environment
Job Description
This opportunity is presented by a dedicated nursing facility renowned for delivering compassionate care and fostering a welcoming environment for its residents. The facility operates with a commitment to promoting teamwork among employees and ensuring the utmost hospitality and comfort for elderly and disabled individuals under its care. The establishment thrives on maintaining high standards of professionalism and customer service, understanding the critical role that each staff member plays in creating a supportive atmosphere for both residents and visitors alike.
The position offered is that of a Front Desk Receptionist, a vital role functioning as the primary point o... Show More
The position offered is that of a Front Desk Receptionist, a vital role functioning as the primary point o... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- ability to operate multi-line telephone systems
- strong organizational skills
- excellent interpersonal and communication abilities
- patience and self-discipline
- familiarity with standard precautions and safety procedures
- ability to maintain confidentiality
- physical capability to perform job duties
- willingness to attend required training and education programs
Job Qualifications
- Organized and detailed in work performance
- good communication skills with excellent self-discipline and patience
- genuine caring for and interest in elderly and disabled people in a nursing facility
- comply with the Residents' Rights and Facility Policies and Procedures
- perform work tasks within the physical demand requirements as outlined
- perform essential duties as outlined above
Job Duties
- Manages the telephone and switchboard
- operate paging/telephone system as required
- answers calls timely and courteously
- directs calls promptly and accurately
- assists visitors upon arrival to the facility
- greets visitors upon entry to the building courteously
- assists those visitors by giving directions or contacting the person they have come to visit
- ensure all visitors/vendors sign in
- demonstrates customer service skills in every interaction via phone or in person
- smiles
- greets people effectively
- offers assistance
- maintains a neat and orderly work area
- demonstrates awareness of environment and focuses attention on the front entrance
- performs other clerical duties as assigned
- assists the administrator or others with special tasks or projects
- performs duties related to mail handling and filing as needed
- prepares informational packets, brochures, etc. that are maintained in the front area for visitors
- assist with administrative duties as directed including typical filing, posting accounts, data entry, etc
- order supplies, as directed
- attend in-service education programs in order to meet facility educational requirements
- be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information
- maintain confidentiality of resident and facility records/information
- protect residents from neglect, mistreatment, and abuse
- protect the personal property of the residents of the facility
- others as directed by the supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
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