Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
disability
Life
401k
Paid Time Off
Paid holidays
Job Description
VIPcare is a dedicated healthcare provider specializing in primary care services for patients aged 65 and older. Their mission is centered around the principle of Better Health, emphasizing compassionate, patient-focused care that enhances the quality of life for senior patients. VIPcare is known for its commitment to delivering 5-star service by putting patient care and outcomes first. The organization prides itself on fostering a warm, family-like environment where patients feel valued and supported throughout their healthcare journey. Their approach sets them apart from other primary care practices by focusing on personalized care aimed at achieving better care, better outcomes, and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to accurately read and write medical terminology
- Basic computer skills including familiarity with electronic medical records
- At least 1 year of medical office experience
- Proven ability to work with Google Suite software or equivalent such as MS Excel and MS PowerPoint
- Full range of body motion including handling and transferring patients, manual and finger dexterity including eye-hand coordination
- Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
- Requires ability to sit or stand for prolonged periods of time
- Requires ability to lift/carry up to 15 lbs
- Requires corrected vision and hearing to normal range
- Ability to sit for extended periods of time
- Ability to operate a computer and telephone
- Have own means of transportation
Job Qualifications
- High school diploma or equivalent
- Ability to accurately read and write medical terminology
- Basic computer skills including familiarity with electronic medical records
- At least 1 year of medical office experience
- Proven ability to work with Google Suite software or equivalent such as MS Excel and MS PowerPoint
- Strong organizational, time-management, and multi-tasking skills with attention to detail
- Excellent written and verbal communication skills comfortable with communicating with patients, providers, health plans, and internal/external stakeholders
- Strong interpersonal and presentation skills
- Strong critical thinking and problem-solving skills
- Knowledge of medical coding preferred
- Knowledge of HIPAA preferred
Job Duties
- Greet patients in a courteous and polite manner and conduct all front office functions as requested
- Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
- Complete patient phone calls including proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
- Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
- Maintain patient medical records in accordance with the Center's policy
- Assist with inventory and maintain office supplies
- Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
- Provide patients with appropriate medical wellness paperwork to complete
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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