Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Work Schedule
Day Shifts
Benefits
Contributory pension scheme
Life Assurance
24/7 virtual GP access for you and your family
Wellbeing resources
Financial information support
Legal information support
Discounts and deals
Referral programme
Training academy
Job Description
We are hiring for an experienced and efficient receptionist role based in a prime central Birmingham location, just a short walk from Snow Hill station. This opportunity is part-time and operates within a corporate office building that prides itself on offering an exceptional first impression to all visitors and staff. The company maintains a professional environment where customer service excellence and operational efficiency are highly valued.
The role is part of a job share team, working Thursday and Friday from 8am to 5pm, with an annual salary of 11,793. This position offers the chance to become the face of ... Show More
The role is part of a job share team, working Thursday and Friday from 8am to 5pm, with an annual salary of 11,793. This position offers the chance to become the face of ... Show More
Job Requirements
- Proven experience of working in a similar customer service role or commercial property environment
- Vibrant personality and a can-do attitude
- Highly organised and self-motivated
- Proficient at delivering a high-end 'meet and greet' service, working efficiently and professionally at all times
- Excellent verbal and written communication skills
- Mac and PC literate and proficient in Microsoft Office and related software packages
Job Qualifications
- Proven experience of working in a similar customer service role or commercial property environment
- Vibrant personality and a can-do attitude
- Highly organised and self-motivated
- Proficient at delivering a high-end 'meet and greet' service, working efficiently and professionally at all times
- Excellent verbal and written communication skills
- Mac and PC literate and proficient in Microsoft Office and related software packages
Job Duties
- Become the face of the building, ensuring everyone receives a warm and professional welcome
- Take ownership of the reception area always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
- Efficiently sign in all visitors to the building following appropriate reception processes
- Manage deliveries, including couriers and post
- Develop a good understanding of the local area and produce a local amenities information file, becoming the 'go to expert' in terms of local knowledge
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Support the Building Manager by ensuring any building issues are reported, monitored and managed to resolution, keeping stakeholders informed
- Manage meeting room bookings as required, ensuring they are immaculately maintained and ready for use
- Produce a weekly site report for key stakeholders
- Develop and introduce events to create a sense of community and aid enjoyment in the workplace as and when required
- Create a monthly e-newsletter promoting initiatives and concierge services, helping to create a community vibe as and when required
- Find out what's happening locally and reach out to the local community to find supporting offers to help promote new businesses, local charities and encourage involvement with the building
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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