Camping World Holdings, Inc. logo

Receptionist

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.53
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement

Job Description

Camping World is a leading retailer and service provider specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products. With a strong commitment to enriching customers' outdoor experiences, Camping World has grown significantly to become a trusted name in the RV and camping industry. Offering a broad range of products and services, the company serves a diverse clientele, including seasoned campers, first-time RV owners, and outdoor enthusiasts. Camping World's dedication to customer satisfaction and quality service has created an environment where employees can thrive and contribute meaningfully to the company's success. The company fosters a culture of teamwork, innovation,... Show More

Job Requirements

  • High School education or equivalent
  • previous experience in a high-standard customer service environment preferred
  • excellent interpersonal, presentation and relationship-building skills
  • strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • strong organizational skills with the ability to multitask
  • ability to effectively respond to and meet the needs of a diverse client base
  • computer skills: MS Office
  • may lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

  • High School education or equivalent
  • previous experience in a high-standard customer service environment preferred
  • excellent interpersonal, presentation and relationship-building skills
  • strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • strong organizational skills with the ability to multitask
  • ability to effectively respond to and meet the needs of a diverse client base
  • computer skills: MS Office

Job Duties

  • First point of contact for customers
  • greet and welcome customers
  • set tone for a positive customer experience
  • check in VIP appointments and direct customers to the appropriate team member(s)
  • coordinate front desk activities including answering and directing incoming phone calls
  • track incoming sales calls in our CRM
  • maintain a strong work ethic with total commitment to success every day
  • assist customers with any questions directed to the reception desk
  • other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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