Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.98 - $23.07
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Mileage reimbursement
Professional development support
Job Description
Sturdy Memorial Hospital is a well-established healthcare institution deeply committed to providing high-quality patient care and fostering a supportive work environment for its employees. Located in a vibrant community, the hospital prides itself on a culture of respect, professional growth, and inclusivity. The hospital operates various specialized departments aimed at delivering comprehensive medical services, ranging from emergency care to specialized outpatient treatments. As a cornerstone of the local healthcare system, Sturdy Memorial Hospital emphasizes not only patient wellness but also community engagement, innovative practices, and adherence to industry standards such as HIPAA regulations to safeguard confidential patient information.
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Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of customer service or receptionist experience
- Ability to work effectively with internal and external customers maintaining a professional demeanor
- Ability to use telecommunication devices to direct calls
- Excellent command of verbal and written English
- Adherence to confidentiality policies and HIPAA regulations
- Ability to problem-solve with creative and critical thinking
- Detail oriented with prioritization skills
- Self-starter with ability to work independently
- Ability to multi-task and handle interruptions in a fast-paced environment
- Ability to effectively communicate with all age levels served
- Must be able to perform essential functions without risking health and safety
- Availability to float to other practice locations with mileage reimbursement
Job Qualifications
- Minimum of 1 year of customer service or receptionist experience
- Excellent command of verbal and written English
- Positive interpersonal communication skills
- Strong organizational skills
- Ability to adhere to confidentiality policies in line with HIPAA
- Creative and critical thinking skills for problem-solving
- Detail oriented with the ability to prioritize tasks
- Self-starter with independent work capability
- Basic technology skills including Microsoft Office
- Experience with Workday is a plus
- High school diploma or equivalent
Job Duties
- Greet and direct visitors and patients to appropriate destinations within the hospital
- Follow guidelines regarding the disclosure of confidential information in accordance with HIPAA regulations
- Perform clerical and receptionist duties according to hospital and departmental policies
- Use telecommunication devices to receive and route incoming calls to departments or patient rooms
- Maintain a professional and composed demeanor as the hospital's initial representative
- Handle multiple tasks and interruptions effectively in a fast-paced environment
- Collaborate with internal and external customers with positive interpersonal communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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