Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.53
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Roadside assistance
discounts
Paid parental leave
Tuition Reimbursement
on the job training
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading outdoor lifestyle company dedicated to providing excellent products and services to camping enthusiasts and recreational vehicle owners across the United States. With a strong national presence and an expanding team, Camping World has established itself as a reliable destination for customers seeking quality outdoor gear, RV supplies, and expert advice. Known for its customer-centric approach, the company values teamwork, integrity, and innovation, aiming to create memorable experiences for its customers at every interaction. It supports an inclusive and diverse workplace culture, committed to equal employment opportunities for all individuals regardless of race, gender, or background.Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal skills
- Strong ability to take initiative and lead
- Strong sense of personal responsibility and reliability
- Strong organizational skills
- Ability to multitask
- Computer skills including MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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