Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.92 - $20.86
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick days
Holidays
403B retirement plan
Job Description
The International Rescue Committee (IRC) is a global humanitarian organization dedicated to responding to the world’s most severe crises. Founded in 1933 at the call of Albert Einstein, the IRC has established itself as one of the world’s largest international non-governmental organizations, operating in over 40 countries and 29 U.S. cities. Their mission is to help those affected by conflict and disaster rebuild their lives by restoring health, safety, education, economic wellbeing, and personal power. The IRC is committed to delivering sustainable, impactful solutions that help individuals and communities survive adversity, reclaim control over their futures, and ultimately thrive. This... Show More
Job Requirements
- High school diploma or equivalent education or work experience
- minimum one year relevant work experience in administration, reception, or customer service
- ability to work as a team member
- experience working with diverse communities and cultures
- well-organized, reliable, professional, detail oriented and flexible
- ability to work independently and manage multiple tasks
- resourceful and proactive problem-solving skills
- clear and friendly phone communication
- friendly and welcoming in-person greeting
- proficiency with Microsoft Office programs
- fluency in spoken English
- bilingual skills a plus
Job Qualifications
- High school diploma or equivalent
- minimum one year relevant work experience in administration or reception
- demonstrated experience working with diverse communities and cultures
- proficiency with Microsoft Office including Excel, Word and Outlook
- excellent communication skills with English fluency
- bilingual ability is a plus
- able to work independently and as part of a team
- excellent organizational skills
- friendly and professional demeanor
Job Duties
- Greet visitors and ascertain their needs
- answer basic questions and direct visitors to appropriate staff or departments
- manage flow of visitors during peak periods
- treat all staff, clients and guests with respect, professionalism, kindness and dignity
- perform cashiering duties
- answer and direct incoming telephone calls
- refer inquiries to appropriate staff
- make appointments and conduct follow-up calls
- manage voicemail system and send messages to staff
- ensure client check-in and provide programmatic support
- provide referrals and information on IRC programs and services
- maintain and tidy lobby, classroom, conference and huddle rooms
- update front desk processes and bulletin boards
- maintain office supplies and inform manager when needed
- provide clients with donation supplies and ensure documentation
- maintain office equipment and escalate issues
- receive and distribute mail and packages
- process and deposit outgoing mail
- perform other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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