Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k
paid volunteer time
Job Description
Northridge Dental Office and Orthodontics is a reputable healthcare establishment dedicated to providing exceptional dental and orthodontic care to its patients. As a trusted name in the dental community, Northridge Dental Office combines advanced technology with compassionate care to ensure that every patient experiences the best possible outcomes. The practice takes pride in its commitment to creating a welcoming and professional environment for both patients and staff, fostering a culture of continuous learning and teamwork. This company is known for its values of professionalism, patient-centered service, and operational excellence, which are demonstrated consistently by its team members through the We... Show More
Job Requirements
- High school diploma or GED
- Prior experience in dental office or healthcare environment preferred
- Strong communication skills
- Ability to multitask effectively
- Proficiency with computer systems and patient management software
- Ability to maintain confidentiality
- Reliable and punctual
- Friendly and professional demeanor
Job Qualifications
- High school diploma or general education degree (GED)
- Prior course work or on-the-job training in the fields of dentistry, insurance, or business
- Knowledge of office practices, technology applications and patient insurances
- Results oriented (energetic self-starter
- sets realistic goals
- meets commitments
- persistent, prioritizes daily to achieve results)
- Patient advocate (flexible and adaptive
- empathetic
- passionate
- ethical)
- Process focused operator (data driven decision-maker
- detailed
- organized and structured
- comprehensive knowledge of all operational processes
- computer proficient)
- Financial acumen (understands profit drivers
- utilizes metrics to manage
- builds the financial understanding of team members and clinicians
- understands local market drivers and competition)
- Influencer (active listener/observer of behavior
- creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to manage tasks and time effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially with patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
Job Duties
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Support the Perfect Patient Experience (PPE) process by helping to get patients to come into the office and ensuring they are comfortable during their visit
- Schedule appointments that result in each healthcare provider having a smooth, productive day
- Interact and communicate with patients and guests in the reception area during their wait time
- Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- Ensure that all tasks on the front office checklist are completed daily
- Post payments to patient accounts in accordance with company policies
Job Qualifications
Experience
No experience required
Job Location
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