Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.75
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401(k) Plan
Team member pet discounts
Emotional wellbeing support
Continuing Education Stipends
Relief fund access
Job Description
PetVet Care Centers' Smithfield Road Veterinary Hospital is a well-established facility dedicated to providing exceptional veterinary care to pets in the community. As part of the larger PetVet Care Centers network, which comprises over 420 locally led hospitals and more than 11,000 team members nationwide, the Smithfield Road location combines local autonomy with the robust support of a renowned national organization. PetVet Care Centers is driven by a mission to improve the lives of animals and people, ensuring compassionate care at every stage of life, making life better with pets. The organization fosters a Culture of Care that supports not... Show More
Job Requirements
- High school diploma or equivalent
- Must have 1 year of experience as veterinary receptionist
- Ability to handle customer inquiries and difficult situations with professionalism
- Basic computer skills including data entry and familiarity with practice management software
- Ability to work 4 shifts during the week and every other weekend
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
Job Qualifications
- Must have 1 year of experience as veterinary receptionist
- Spanish speaking is a plus
- Experience with Cornerstone software is preferred
Job Duties
- Provides excellent customer service in-person, over the phone, and during high-stress situations
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being
- Assists with medication pickups, inquiries, and provides information about services and products
- Inputs and manages data in practice management software, including billing and accounts
- Assists with retail sales, weighing pets, processing faxes, and maintaining records
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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