Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
group insurance plans
401k retirement savings plan
Paid vacation
Paid holidays
Disability insurance
Life Assistance Program
basic life insurance
Dependent insurance
accident insurance
growth opportunities
Paid training
Employee Purchase Incentives
family owned and operated
Health and Wellness
Flexible work schedule
discounts on products and services
Direct Deposit
Job Description
Mossy Auto Group is a well-established family-owned and operated business recognized for its commitment to high integrity, mutual respect, and fostering a creative and innovative work environment. With a strong presence in the automotive industry, Mossy Auto Group has earned a reputation for delivering award-winning service and exceptional value to its community over the years. The company deeply values its employees, considering them an integral part of the Mossy family and emphasizing openness and collaboration within the workplace. This company culture not only supports employee growth and creativity but also encourages a strong sense of belonging and teamwork.
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Job Requirements
- High school diploma or equivalent
- Exceptional phone etiquette skills
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Available to work flexible hours on weeknights and weekends
- Professional personal appearance and punctual
- Great attitude and high energy personality
Job Qualifications
- Exceptional phone etiquette skills and enjoy working with people
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights and weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance and punctual
- Great attitude and high energy personality
- High school diploma or equivalent
Job Duties
- Provide excellent customer service to internal and external customers at all times
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Maintain up-to-date knowledge of departmental functions and staff sufficient to effectively assist callers and visitors
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Prepare memos, correspondence, reports and other documents
- Provide support to and cross train in other business office positions
- Promote an understanding of and strong commitment to client satisfaction and to the Mossy team
- Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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