Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
team environment
employee recognition
flexible scheduling
Job Description
Highlands Oncology is a prominent oncology care provider that has been serving the Northwest and Northcentral Arkansas community since 1996. Founded by Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck, Highlands Oncology began with a vision to deliver cancer treatment closer to home, recognizing that patients often achieve better outcomes when cared for within their own communities. Starting from a single location and just three physicians, Highlands Oncology has expanded significantly over the past 26 years, now operating six locations and employing over 800 dedicated professionals. The organization prides itself on a multidisciplinary approach, combining expertise from various... Show More
Job Requirements
- High school diploma or GED
- one to three months medical office experience preferred
- proficiency in basic computer skills and MS Office Suite
- ability to maintain patient confidentiality following HIPAA regulations
- excellent communication and interpersonal skills
- ability to read, write, and interpret documents
- problem-solving and reasoning abilities
- physical ability to sit, stand, and walk as needed
- ability to lift up to 25 pounds occasionally
- adherence to safety sensitive position requirements
- availability to work under stressful conditions and meet deadlines
Job Qualifications
- High school diploma or GED
- one to three months medical office experience preferred
- proficient in EMR software preferred
- effective communication skills with patients, caregivers, and medical staff
- ability to read and interpret safety and procedural documents
- capable of writing reports and correspondence
- ability to present information and respond to questions
- problem-solving skills and logical reasoning
- proficient computer skills including MS Office Suite
- ability to maintain patient confidentiality according to HIPAA
- ability to work collaboratively in a team environment
- when serving as an interpreter, proficiency in English and Spanish and medical terminology
- completion of medical interpretation course for interpreter roles
Job Duties
- Embody Highlands Oncology mission statement by prioritizing patient safety and experience
- manage scheduling, invoicing, and billing
- provide exceptional customer service in person and via phone
- greet patients and introduce them to the center
- ensure patient check-out and schedule next appointment
- introduce patients and visitors to appropriate personnel
- conduct confirmation calls for appointments
- assist in obtaining information for medical forms
- communicate effectively with nursing staff to meet patient expectations
- prepare new patient chart packets
- maintain patient confidentiality and HIPAA compliance
- ensure security and safety of patient records
- monitor proper handling of patient and clinical records
- organize and prepare correspondence and filing
- review clerical and billing records for accuracy
- maintain cleanliness and organization of reception area
- perform opening and closing duties as directed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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