Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
hourly wage
Potential wage increase
full-time employment
Scheduled weekends
Professional work environment
Job Description
The Humane Society of Tampa Bay is a respected non-profit organization dedicated to the welfare and protection of animals in the Tampa Bay area. As a well-established animal welfare organization, they offer a range of services including pet adoption, veterinary care, and community education to promote responsible pet ownership. Their Animal Hospital is a key component of their efforts, providing medical care and support for a variety of animals and serving as a trusted resource for pet owners in the community. The Humane Society is committed to fostering a compassionate environment where both animals and people receive the highest quality... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or veterinary setting preferred
- must be available to work full-time (40 hours per week)
- willingness to work Saturdays
- able to lift 50lbs or more
- must maintain a professional demeanor
- effective communication skills
- ability to handle emotionally charged situations compassionately
Job Qualifications
- past experience working with animals preferred
- excellent customer service skills
- strong organizational and multitasking abilities
- ability to communicate clearly and professionally
- compassionate attitude toward clients and animals
- willingness to work on Saturdays
- physical ability to lift 50lbs or more
Job Duties
- provide superb customer service
- must be well-organized and able to multi-task
- provide a liaison between client, vet technicians and veterinarians
- maintain a professional attitude at all times
- be attentive to client and pet needs
- identify and work compassionately with clients in various emotional states
- work patiently with distressed, frustrated or disgruntled clients
- answer phone calls from clients
- schedule appointments and schedule procedures
- check-in clients
- monitor client flow from check-in to discharge
- monitor schedule and flow
- client call backs
- manage record requests between other hospitals and specialty practices
- other duties assigned by management
- must be able to lift 50lbs or more
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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