Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.50 - $18.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
friendly work environment
Job Description
Our dental office is dedicated to providing top-quality dental care and exceptional customer service to our patients. We pride ourselves on creating a welcoming and friendly environment for all visitors and patients who walk through our doors. Our team consists of experienced dental professionals committed to maintaining high standards of patient care and operational efficiency. The office is equipped with the latest dental technology and management systems to ensure smooth daily operations and excellent patient experiences. This commitment to excellence makes us a trusted choice for dental care in the community, and we continuously strive to improve our services for... Show More
Job Requirements
- Experience working in a dental medical or other healthcare office
- Knowledge of insurance plans is a plus
- Experience in answering telephones
- Exceptional customer service skills
- Proficiency in using office software and dental management systems
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
Job Qualifications
- Experience working in a dental medical or healthcare office
- Knowledge of insurance plans is a plus
- Experience in answering telephones
- Exceptional customer service skills
- Proficiency in using office software and dental management systems
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Familiarity with dental software and scheduling systems
- Additional certifications or training in customer service
Job Duties
- Acknowledge smile and greet patients upon arrival and dismissal
- Respond to patient questions and concerns
- Answer telephones and manage incoming calls
- Schedule appointments and maintain the appointment book
- Confirm appointments and follow up on no-shows or cancellations
- Register patients on the sign-in sheet
- Post charges and payments to patient accounts
- Check voicemail daily
- Maintain a clean and friendly waiting area for patients
- Assist patients with completing necessary forms and documentation
- Verify and update patient information in the system
- Coordinate with dental staff to ensure smooth patient flow and minimize waiting times
- Handle patient inquiries regarding billing and insurance
- Provide information about dental services and procedures
- Manage office supplies and ensure the reception area is well stocked
- Assist with administrative tasks as needed such as filing data entry and record keeping
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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