Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Professional development opportunities
supportive work environment
potential for overtime pay
Job Description
The position of Receptionist is a fundamental role within the Administration Department of a company that values effective communication and smooth operational support. This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA), indicating eligibility for overtime pay in accordance with federal and state wage and hour laws. The Receptionist serves as the first point of contact for visitors and callers, providing exceptional customer service and administrative assistance that ensures the efficient flow of daily operations and a welcoming professional environment.
The company hiring for this role operates within a standard office setting where administrative tasks, communicatio... Show More
The company hiring for this role operates within a standard office setting where administrative tasks, communicatio... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Six months to one year related experience and/or training
- Ability to read and interpret procedural manuals
- Ability to write routine reports and correspondence
- Strong verbal communication skills
- Mathematical skills including ability to calculate discounts, interest, commissions, percentages
- Skill and ability to operate a computer
- Skill and ability to organize, prioritize, and meet deadlines
- Ability to use company software
- Ability to apply common sense understanding to carry out instructions
- Ability to sit and use hands for computer and telephone tasks
- Ability to talk, hear and reach with hands and arms
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to adjust vision focus
- Ability to work in a quiet office environment with frequent computer monitor exposure
Job Qualifications
- High school diploma or general education degree (GED)
- Six months to one year related experience and/or training
- Ability to read and interpret procedural manuals
- Ability to write routine reports and correspondence
- Strong verbal communication skills for one-on-one and small group situations
- Mathematical skills including ability to calculate discounts, interest, commissions, percentages
- Skill and ability to operate a computer
- Skill and ability to organize, prioritize, and meet deadlines
- Ability to use company software
- Ability to apply common sense understanding to carry out instructions
Job Duties
- Answers incoming calls and directs the caller to the appropriate person or department
- if asked for by name
- Communicates with callers in a professional, courteous and efficient manner
- Minimizes time a caller is on hold
- Informs caller if there is no answer and offers voicemail
- Takes messages including full name, time, reason and return number
- Communicates messages to appropriate party in a timely manner
- Provides callers with company information such as address, directions, fax numbers, and website
- Updates and distributes company telephone roster
- Greets and directs visitors to the company
- Receives, sorts and forwards incoming mail
- Maintains and routes publications
- Coordinates pick-up and delivery of express mail services like FedEx or UPS
- Assists with clerical duties such as photocopying, faxing, filing and collating
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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