Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and development opportunities
career advancement
Job Description
Great Clips is a leading hair salon franchise recognized across North America for delivering accessible, affordable, and quality hair care services. As a prominent name in the salon industry, Great Clips prides itself on a welcoming and team-oriented environment where customer satisfaction is paramount. The salon's standard of excellence is evident from the very moment a customer walks in, emphasizing not only outstanding hair services but also an exceptional customer experience. This continual focus helps foster repeat visits and builds a loyal client base while maintaining a reputation for convenience and professionalism. Great Clips operates with a vision to be... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or retail preferred
- ability to work flexible hours including evenings and weekends
- strong attention to detail
- ability to communicate clearly and professionally
- proficiency in using basic computer systems
- capability to handle multiple tasks simultaneously
- friendly and patient attitude
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- basic computer skills
- good communication and interpersonal skills
- ability to multitask and manage time efficiently
- friendly and approachable demeanor
- knowledge of customer service principles
- familiarity with salon or retail environments is a plus
Job Duties
- Warmly greet customers
- communicate and educate the customer on Great Clips processes including online check-in and the wait time monitor
- process transactions and issue receipts
- provide general knowledge of retail products and make recommendations
- manage the flow of customers between check-in and service
- maintain cleanliness and sanitation of the front desk and lobby area
- manage answering phone calls
- inform customers about services
- update customer records with contact information
- assist stylists in maintaining salon cleanliness and sanitation
- commit to working a flexible schedule including peak times
- demonstrate dedication to great customer service
- work efficiently in a fast-paced environment
- resolve customer issues effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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