Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Flexible spending account
Job Description
PacificSource is a respected health insurance provider committed to helping individuals and families access quality, affordable healthcare. As a company deeply rooted in the community, PacificSource emphasizes equity, diversity, and inclusion in the workplace as well as in the services they provide. They strive to create an environment where every employee's talents and strengths are recognized and valued. The company is an equal opportunity employer dedicated to fostering a culture that embraces individual differences and promotes respect for all identities and backgrounds, including veteran status, disability, race, religion, sexual orientation, national origin, gender identity, and age. With a strong pledge... Show More
Job Requirements
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key proficiency required
- Ability to communicate clearly and effectively
- Organizational and problem-solving skills
- Ability to follow privacy policies and HIPAA laws
- Ability to sit or stand for extended periods
- Ability to perform repetitive motions such as typing and filing
- Ability to lift and carry light loads
- Must be able to stoop and bend
- Ability to read and comprehend English
Job Qualifications
- High school diploma or equivalent
- One year of multiline phone experience or reception duties preferred
- Typing and 10-key proficiency required
- Strong communication skills, both written and verbal
- Ability to multitask and solve problems
- Teamwork and collaboration abilities
- Knowledge of privacy and confidentiality practices preferred
- Computer skills preferred
- Familiarity with office equipment and software
Job Duties
- Answer incoming calls in a prompt, courteous manner
- Assist callers by quickly determining needs and directing calls appropriately
- Communicate effectively to exchange information
- Greet and direct visitors professionally
- Ensure guests are registered before accessing secured areas
- Coordinate with building maintenance for office upkeep
- Manage office vendor relationships
- Receive premium payments and prepare receipts
- Maintain lobby as professional first impression
- Develop and maintain policies and procedures
- Perform clerical duties including address changes and packet preparation
- Maintain and order office supplies
- Attend to employee and guest safety
- Relay urgent or emergency communication
- Assist other departments with clerical tasks
- Meet performance and attendance expectations
- Follow privacy and HIPAA regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: