Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.50
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Referral bonuses
Job Description
Serenity Healthcare is a forward-thinking mental health company dedicated to transforming the way mental wellness is approached. Leveraging innovative technology alongside evidence-based care techniques, Serenity Healthcare focuses on providing alternative solutions for patients who have not found success with traditional treatments. The company is passionate about empowering individuals to reclaim control over their lives and is committed to creating a supportive and inclusive environment for both patients and staff. With a clear mission centered on helping people enhance their mental well-being, Serenity Healthcare offers a meaningful workplace where employees play a vital role in making a positive impact on individuals'... Show More
Job Requirements
- High school diploma or GED
- 1+ year of customer-facing experience in retail, hospitality, or similar
- Strong communication and interpersonal skills
- Ability to multitask and remain composed under pressure
- Basic computer literacy including email and scheduling software
- Willingness to learn healthcare privacy and protocols
- Ability to work 13-hour shifts 3 days per week
Job Qualifications
- A people-first attitude with great communication skills
- Ability to multitask and stay calm under pressure
- Comfort using email, calendars, and scheduling systems
- Willingness to learn healthcare protocols and privacy practices
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- High school diploma or GED
Job Duties
- Greet every patient with warmth and professionalism
- Manage check-in/check-out, verify info, and assist with forms
- Answer phones and emails with clarity, kindness, and accuracy
- Schedule and confirm appointments
- Keep front desk area clean, calm, and welcoming
- Use digital tools and office systems efficiently
- Support teammates and adapt as needs shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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