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Sturdy Memorial Hospital

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.98 - $23.07
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Sturdy Memorial Hospital is a well-established healthcare facility dedicated to providing exceptional medical services and patient care to its community. Known for its commitment to quality, compassion, and innovation, Sturdy Memorial Hospital continuously strives to improve the health and well-being of its patients through advanced technology and a skilled team of healthcare professionals. The hospital emphasizes a supportive work environment that fosters professional growth and collaboration among its staff, ensuring that every patient receives the highest standard of care.

The role of a receptionist at Sturdy Memorial Hospital is a crucial position that serves as the first point o... Show More

Job Requirements

  • Minimum of 1 year of customer service or receptionist experience
  • Ability to work effectively with internal and external customers while maintaining a professional demeanor
  • Ability to use telecommunication devices to direct calls
  • Excellent command of verbal and written English
  • Adherence to confidentiality of protected patient and employee information in compliance with HIPAA
  • Ability to problem-solve using critical thinking
  • Detail oriented with ability to prioritize tasks
  • Self-starter with ownership and ability to work independently
  • Ability to multi-task and work in a fast-paced environment
  • High school diploma or equivalent
  • Ability to communicate effectively with all age levels served
  • Ability to perform essential functions without posing safety threats

Job Qualifications

  • Minimum of 1 year of customer service or receptionist experience
  • Ability to work effectively with internal and external customers
  • Excellent command of verbal and written English
  • Strong interpersonal communication skills
  • Ability to problem-solve using creative and critical thinking
  • Detail oriented with prioritization skills
  • Ability to work independently and as a self-starter
  • Basic technology skills including Microsoft Office
  • Experience with Workday a plus
  • High school diploma or equivalent

Job Duties

  • Greet and direct visitors and patients to appropriate destinations
  • Follow rules and guidelines regarding confidential information disclosure
  • Perform clerical and receptionist duties according to hospital and departmental policies
  • Use telecommunication devices to receive and direct incoming calls
  • Maintain professional demeanor as the hospital's initial representative
  • Handle multiple tasks and interruptions efficiently
  • Adhere to HIPAA regulations regarding protected information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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