Advocates, Inc logo

Advocates, Inc

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
friendly work environment
Flexible Schedule

Job Description

Advocates is a well-established organization dedicated to creating a supportive and inclusive environment for individuals from diverse backgrounds. As a respected provider of community-based services, Advocates focuses on delivering exceptional care and support to those it serves, making a significant impact in the community. The organization's commitment to diversity, equity, and inclusion is central to its mission, fostering a workplace culture where all employees and clients feel respected, valued, and empowered. Advocates promotes a welcoming atmosphere through its comprehensive policies and dedicated staff, ensuring that everyone experiences dignity and respect in all interactions.

The Receptionist role at Advocat... Show More

Job Requirements

  • High school diploma or GED
  • minimum 1 year experience in customer service
  • understanding of cultural diversity
  • strong communication skills
  • ability to learn American Sign Language preferred
  • teamwork and interpersonal skills
  • computer proficiency
  • English proficiency

Job Qualifications

  • High School Diploma or equivalent and 1 year experience in a customer service environment
  • demonstrated understanding of and competence in serving culturally diverse populations
  • excellent verbal and written communication skills
  • familiarity with American Sign Language and/or willingness to learn preferred
  • high energy level and superior interpersonal skills
  • ability to function in a team atmosphere
  • strong computer knowledge
  • ability to read and speak English
  • ability to perform each essential duty satisfactorily

Job Duties

  • Responsible for the daily open and close of the office
  • ensure reception area is neat and clean, conference rooms and kitchen areas are in order
  • answer all incoming telephone calls and direct the caller to the appropriate individual
  • provide callers with information such as company address, directions, fax numbers, and website
  • greet and direct all visitors to the agency
  • maintain conference room schedules for corporate office
  • receive, sort, and forward all incoming mail, stamp and prepare all outgoing mail
  • coordinate the pick-up and delivery of express mail services
  • distribute checks to employees and clients, ensure all checks are properly signed out
  • process the daily deposit for accounts receivable, ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers
  • manage the ordering, receiving, stocking, and distribution of office supplies through providers
  • handle office supply budgeting and track spending for all cost centers
  • attend meetings with vendors as required
  • assist with clerical duties such as photocopying, faxing, and collating
  • attend and actively participate in supervision and team meetings
  • assist with meeting set-ups, preparation and transcription
  • update office directory on an ongoing basis
  • ensure that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights Policy
  • perform all duties in accordance with the agency's policies and procedures
  • adhere to all principles related to the Advocates Way

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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