Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
Community service PTO
FSA/HSA
Life insurance
short-term disability
long-term disability
Job Description
Copeland Insurance Group is a respected insurance provider based in Longview, Texas, with a legacy dating back to 1964. As part of the Integrity family of companies, Copeland Insurance Group has earned a reputation for its personal and service-driven approach. Over the past five decades, the company has offered a wide variety of insurance products tailored to meet the needs of thousands of Americans. These range from Medicare plans to agricultural insurance, demonstrating their commitment to serving diverse client needs across the country. With a focus on quality service and customer satisfaction, Copeland Insurance Group maintains its status as one... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years experience in office management or administrative function
- clerical background preferred
- insurance office experience preferred
- ability to work with confidential information
- verbal and written communication skills, both internal and external
- MS Office skills (Word, Excel, Access, and PowerPoint)
- ability to meet deadlines and work efficiently and effectively without supervision
- detail-oriented, organized, objective, consistent, and analytical
- goal-oriented with the ability to multi-task under pressure in fast-paced work environment
- follow established guidelines, policies and procedures
- other duties as assigned
Job Qualifications
- High school diploma or equivalent
- 2+ years experience in office management or administrative function
- clerical background preferred
- insurance office experience preferred
- ability to work with confidential information
- verbal and written communication skills, both internal and external
- MS Office skills (Word, Excel, Access, and PowerPoint)
- ability to meet deadlines and work efficiently and effectively without supervision
- detail-oriented, organized, objective, consistent, and analytical
- goal-oriented with the ability to multi-task under pressure in fast-paced work environment
- follow established guidelines, policies and procedures
Job Duties
- Answer calls and greet visitors
- conduct all activities and perform all job duties and functions following established, company implemented safety behaviors, processes, and procedures
- work with manager and leadership on general administrative duties as assigned
- communicate effectively and professionally with employees, customers, support staff, agents, and other business contacts (in person, over the phone, in writing, and via email)
- perform customer service duties as necessary
- data entry
- any other duties as assigned by manager
- sort incoming mail and prepare outgoing mail
- purchase and maintain office supplies
- responsible for the maintenance of office equipment, including copier, fax machine, phone systems, etc.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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