Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Benefits
Health Insurance
Paid Time Off
Training opportunities
Professional Development
Employee assistance program
Job Description
This position is with a professional agency focused on providing an efficient and welcoming front office environment. The agency operates in a structured office setting where effective communication, organization, and customer service are key factors to its success. The hiring establishment places strong emphasis on professionalism and reliability in managing day-to-day office tasks, visitor interactions, and communication channels. The environment typically involves supporting multiple departments and maintaining smooth operational workflows. This role involves direct interaction with visitors and staff, requiring a compassionate and service-oriented approach.
The role of the Front Office Receptionist is crucial as the first point o... Show More
The role of the Front Office Receptionist is crucial as the first point o... Show More
Job Requirements
- High school diploma or equivalent
- one year of customer service experience and/or administrative experience in an office environment preferred
- strong verbal and written communication skills
- strong customer service skills
- strong data entry and computer skills with working knowledge of Microsoft Office applications
- demonstrates ability to multi-task, problem solve and work independently
- possesses the ability to operate a multi-line phone system
Job Qualifications
- High school diploma or equivalent
- one year of customer service experience and/or administrative experience in an office environment preferred
- strong verbal and written communication skills
- strong customer service skills
- strong data entry and computer skills with working knowledge of Microsoft Office applications
- demonstrates ability to multi-task, problem solve and work independently
- possesses the ability to operate a multi-line phone system
Job Duties
- Greets visitors in a professional, friendly and hospitable manner and provides guidance and/or assistance as needed
- answers incoming calls and routes to the appropriate person, department or voicemail
- opens and distributes mail daily
- provides assistance with agency mailings and other clerical needs as requested
- enters agency surveys and other statistical information into the computer system as assigned
- notifies staff of incoming deliveries or the presence of repair or maintenance personnel
- ensures delivered items are distributed in a timely manner
- notifies facilities of any ringing alarms
- assists with the training and orientation of the agency's phone and voicemail systems
- learns and utilizes technology made available by the agency to increase efficiency, communication and performance of duties
- attends scheduled staff meetings
- completes mandatory training
- orders and monitors stock of consumable supplies for staff
- ensures the confidentiality of patient-related material at all times
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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