Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Comprehensive benefits program
Generous Paid Time Off
Participation in public service loan forgiveness program
Wellness Program
supportive team culture
opportunities for professional development
Healthy work life balance
Job Description
Elizabeth Layton Center (ELC) is a well-respected Certified Community Behavioral Health Clinic (CCBHC) with locations in Ottawa and Paola, Kansas. As a CCBHC, the center offers an integrated and accessible model of care focused on delivering comprehensive behavioral health services to the community. ELC is committed to serving underserved populations and addressing the unique challenges they face with compassion and dedication. The organization aims to be recognized as the leading provider of coordinated physical and behavioral health care services in the areas it serves, demonstrating a commitment to improving community health outcomes through both clinical excellence and community engagement.
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Job Requirements
- Graduation from high school or the equivalent
- previous clerical or general office experience or training
- previous computer, typing and data entry experience
- previous customer service experience
- successful completion of required background checks
Job Qualifications
- Graduation from high school or the equivalent
- previous clerical or general office experience
- previous computer, typing and data entry experience
- previous customer service experience
- ability to perform tasks accurately, effectively and in a timely manner
- general knowledge of modern office practices and procedures
- ability to perform basic mathematic calculations accurately
- ability to understand and follow oral and written instructions accurately
- ability to operate a typewriter, calculator, computer and other general office equipment
- ability to establish and maintain effective working relationships with employees, officials and the public
- ability to be pleasant, friendly and helpful to staff and visitors at all times
- ability to retain relevant vital information and relay information to others as appropriate
- ability to perform essential job functions with or without reasonable accommodations
Job Duties
- Greet all clients and visitors to the Elizabeth Layton Center
- answer multi-line telephone system, assess calls for emergency, screen and transfer calls, and take messages as needed
- collect fees and other pertinent information when client arrives
- copy medical cards and insurance cards, when necessary
- inform clinician that client has arrived
- enter information into the appointment scheduler program
- make reminder calls, reschedule appointments, and back-fill provider schedules
- order supplies for the Ottawa location
- obtain appropriate releases of information, when necessary
- prepare packets for intakes and screens as necessary
- provide evening reception coverage when needed
- arrive for work on time
- be pleasant, friendly, and helpful to staff and visitors at all times
- retain relevant vital information and relay information to others as appropriate
- perform other duties as assigned by the supervisor or designee
- comply with ELC policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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