Kissimmee Utility Authority logo

Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $27.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Life insurance
Pension Plan
Vacation Time
sick leave
Deferred Compensation

Job Description

Kissimmee Utility Authority (KUA) is a community-owned, not-for-profit utility providing reliable and affordable electricity to the residents of Kissimmee, Florida, and the surrounding areas. Established with a mission to deliver exceptional customer service and reliable energy solutions, KUA takes pride in its commitment to the community, sustainable practices, and innovation in utility services. As a prominent public utility provider, KUA is dedicated to maintaining high standards of operational excellence while fostering a positive work environment for its employees. The organization emphasizes community engagement, professional growth, and upholding safety and security standards in all aspects of its operation. Located in Kissimmee,... Show More

Job Requirements

  • High school diploma or equivalent
  • Some business or customer service experience
  • Ability to communicate effectively
  • Proficiency with basic computer and telephone systems
  • Ability to work in a fast-paced environment
  • Willingness to lift up to 25 pounds occasionally
  • Must be available to work between 7am to 6pm
  • Valid Florida driver’s license desired
  • Bilingual skills desired

Job Qualifications

  • High school diploma or GED required
  • Some business or customer service experience preferred
  • Ability to communicate clearly and concisely
  • Experience with Microsoft Office programs
  • Familiarity with multi-line telephone systems
  • Ability to manage multiple tasks simultaneously under pressure
  • Demonstrated excellent listening and interpersonal skills

Job Duties

  • Receive and greet walk-in customers, visitors, and vendors
  • Assess visitor needs and direct to appropriate KUA staff or departments
  • Answer and route incoming phone calls using a multi-line telephone system
  • Maintain daily tracking reports for lobby visitors
  • Manage visitor and vendor security log-in sheets and distribute badges
  • Record and notify departments of all carrier package deliveries
  • Report safety and security risks in the lobby area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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