Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Native American Connections (NAC) is a respected nonprofit organization with a longstanding commitment of over 50 years to enhancing the lives of individuals and families within Native American and other underserved communities in the Phoenix, Arizona area. NAC's work encompasses a range of vital services including affordable housing, behavioral health, and community development, all crafted through a lens of cultural competence and trauma-informed care. With an unwavering focus on respect, tradition, and cultural identity, NAC strives to foster sustainable change and improve health and wellness outcomes for the communities it serves.
The organization operates under a mission grounded deeply i... Show More
The organization operates under a mission grounded deeply i... Show More
Job Requirements
- High school diploma or GED
- At least 1 year of customer service and office experience in a behavioral health environment preferred
- Fingerprint certificates within 90 days of hire
- First Aid and CPR certified within the first 30 days of employment and maintained throughout employment
Job Qualifications
- High school diploma or GED
- At least 1 year of customer service and office experience in a behavioral health environment preferred
- Fingerprint certificates within 90 days of hire
- First Aid and CPR certified within the first 30 days of employment and maintained throughout employment
- Excellent customer service skills
- Outstanding telephone etiquette
- HIPAA compliance experience
- Ability to maintain composure in a busy demanding work environment
- Excellent communication skills written and oral
- Ability to work well with others in a team approach
- Experience working with Native American population preferred
- Understanding of the recovery process of chemically dependent individuals
- Proficiency in Microsoft Office
- Bilingual Spanish preferred but not required
Job Duties
- Welcomes clients providing a warm welcome and assistance with any paperwork needed
- Greets and refers visitors to appropriate individuals agencies etc
- Informs and assists the public with NAC programs procedures etc
- Receive and accurately distribute calls faxes mail and messages
- Creating initial client files in the EHR
- Set client appointments and ensure that appointments are accurately logged into EHR system daily
- Assists with the flow and processing of client referrals and client eligibility
- Maintain appearance of reception area and lobby
- Assists with ordering receipt distribution and monitoring of supplies
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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