Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.64
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Paid Time Off
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
retirement plans
short term disability
long term disability
Life insurance
Tuition Reimbursement
flexible spending accounts
wellness programs
voluntary benefits
Employee Discounts
Job Description
RWJBarnabas Health is the premier health care system in New Jersey, recognized for delivering patient-centered, high-quality academic medicine with compassion and equity. As a leading academic health system, RWJBarnabas Health is dedicated to advancing innovative strategies in clinical care, education, and research, addressing both the clinical and social determinants of health to create healthier communities across the state. This comprehensive network spans numerous hospitals and healthcare facilities, offering world-class services while fostering a supportive and rewarding work environment for its employees. RWJBarnabas Health values the importance of each team member and commits to sustaining a best-in-class work experience, aimed at... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferred
- ability to work Monday through Friday with rotating weekends and holidays
- availability for day shift
- part-time availability for 32 hours per week
- proficiency in computer use and telephone etiquette
- strong communication and interpersonal skills
- knowledge of patient privacy and hospital security procedures
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- proficiency in computer use
- excellent communication skills
- knowledge of hospital policies and procedures
- ability to interact professionally with patients, visitors, and staff
- ability to work rotating weekends and holidays
- experience in handling telephone and information desk duties
Job Duties
- Greet patients and visitors in a courteous manner
- offer assistance and provide accurate information and directions
- exhibit friendly and helpful behavior anticipating patient and visitor needs
- demonstrate proficiency in computer use
- ensure visitors and callers receive accurate information
- answer telephone calls promptly and appropriately
- adhere to department policy regarding call transfers and patient information dissemination
- demonstrate telephone courtesy and positive guest relations
- maintain knowledge of all department locations within the hospital
- communicate effectively with diverse patient populations
- uphold hospital policies regarding courtesy parking and patient privacy
- check and assign vendor passes
- verify employee ID badges
- monitor and report suspicious activities to security
- assist in training and supervising volunteers at the information desk
- perform other duties related to reception services and security as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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