Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Fixed Shifts
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Benefits

Purpose-driven work
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses

Job Description

Serenity Healthcare is a progressive mental health care provider dedicated to redefining mental wellness through innovative technology and evidence-based care. Located in Colorado, Serenity Healthcare specializes in serving patients who have struggled with traditional treatment methods, offering new hope and support to help them reclaim their lives. The company fosters a supportive environment driven by a mission to make a meaningful difference in the mental health community. As part of this commitment, Serenity Healthcare is currently hiring a Receptionist, also known as a Patient Experience Coordinator, who will serve as the first point of contact for patients, creating a welcoming... Show More

Job Requirements

  • high school diploma or ged
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • ability to multitask and stay calm under pressure
  • comfort using email, calendars, and scheduling systems
  • a willingness to learn healthcare protocols and privacy practices
  • a people-first attitude with great communication skills

Job Qualifications

  • high school diploma or ged
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • ability to multitask and stay calm under pressure
  • comfort using email, calendars, and scheduling systems
  • a willingness to learn healthcare protocols and privacy practices
  • a people-first attitude with great communication skills

Job Duties

  • greet every patient with warmth and professionalism
  • manage check-in/check-out, verify info, and assist with forms
  • answer phones and emails with clarity, kindness, and accuracy
  • schedule and confirm appointments
  • keep front desk area clean, calm, and welcoming
  • use digital tools and office systems efficiently
  • support teammates and adapt as needs shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location