Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability
generous vacation
sick leave
holiday benefits
401(k) matching contributions
Job Description
Planned Parenthood of Orange and San Bernardino Counties is a leading nonprofit organization dedicated to providing comprehensive reproductive and sexual health care services in Southern California. With multiple health centers serving a diverse population, Planned Parenthood is committed to delivering high-quality, compassionate care that respects the dignity and privacy of every individual. The organization offers a broad range of services, including birth control, STD testing and treatment, cancer screenings, pregnancy testing, and abortion services. Planned Parenthood also plays a vital role in community education and advocacy, aiming to ensure equitable access to reproductive health care for all. As a well-established... Show More
Job Requirements
- High school diploma
- minimum of 2 years of front-desk or front-office experience
- excellent communication skills both written and verbal
- ability to read write and comprehend instructions short correspondence and memos
- ability to effectively present information in one-on-one and small group situations to customers clients and other employees in the organization
- excellent customer service skills internal and external
- demonstrated ability to manage difficult conversations with customers
- friendly telephone manners maintaining diplomacy firmness and professionalism at all times
- accuracy and attention to detail essential
- professional appearance and attitude
- must be able to work with the public in a confidential and confident manner
- ability to discuss sexuality-related information in a relaxed straightforward professional manner
- availability to work flexible hours as required
- ability to relate to diverse communities
- strong commitment to quality healthcare and excellent customer service is required
- must thrive in a fast-paced rigorous environment with changing priorities
- ability to meet deadlines and work under pressure
- must demonstrate high-level computer skills including Microsoft Word Excel and Outlook
- experience with electronic medical records may also be required
- abortion patients are cared for at each of our health centers and in part through the administrative support and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees and supporting these critical services is an essential job duty and fundamental responsibility of all employees
Job Qualifications
- High school diploma
- minimum of 2 years of front-desk or front-office experience
- excellent communication skills both written and verbal
- excellent customer service skills internal and external
- friendly telephone manners maintaining diplomacy firmness and professionalism
- professional appearance and attitude
- ability to effectively present information in one-on-one and small group situations
- ability to manage difficult conversations with customers
- ability to work confidentially and confidently with the public
- ability to relate to diverse communities
- proficient computer skills including Microsoft Word Excel and Outlook
- experience with electronic medical records preferred
Job Duties
- Greet customers directing them to appropriate department or staff member
- ensure that all visitors complete the visitor log and receive visitor badge
- collect visitor badge as visitor leaves facility
- operate telephone console to receive incoming phone calls and messages
- receive deliveries and ensure distribution to appropriate staff or department
- manage and track all deliveries for the office
- act as point-of-contact for all building maintenance requests
- post all mail and ensure enough postage for the postage meter
- supervise the distribution of incoming and outgoing mail
- ensure cleanliness and organized appearance of the front lobby and reception area
- ensure that break room supplies are purchased and monitored at appropriate levels
- assist in coordinating office supplies order for departments
- coordinate maintenance and repairs for office equipment
- perform variety of clerical duties for administrative departments as requested and approved by Supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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