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Utah Valley Pediatrics

Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Day Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Professional Development
Flexible Schedule
supportive work environment

Job Description

Our pediatric office is a well-established healthcare facility dedicated to providing exceptional medical care and support to children and their families. We pride ourselves on creating a warm, welcoming, and child-friendly environment where patients feel safe and cared for from the moment they step through our doors. Our team of healthcare professionals is committed to delivering high-quality pediatric care leveraging the latest medical advancements and compassionate service. We understand the unique needs of children and make it our mission to ensure the whole family experience is positive, supportive, and informative.

We are currently seeking a friendly and organized Recepti... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience as a receptionist or in customer service, preferably in a medical setting
  • familiarity with EHR systems and basic office software
  • excellent interpersonal and communication skills
  • ability to multitask and prioritize in a fast-paced environment
  • strong attention to detail
  • commitment to confidentiality and HIPAA compliance
  • must be fully vaccinated including annual influenza vaccine

Job Qualifications

  • High school diploma or equivalent required
  • prior experience as a receptionist or in a customer service role, preferably in a medical setting
  • familiarity with EHR systems and basic office software (e.g., Microsoft Office)
  • excellent interpersonal and communication skills, including a professional phone manner
  • ability to multitask, prioritize, and maintain a calm demeanor in a fast-paced environment
  • strong attention to detail and a commitment to confidentiality and HIPAA compliance
  • must be fully vaccinated, including the annual influenza

Job Duties

  • Greet patients and families warmly upon arrival and provide a welcoming atmosphere
  • check-in patients efficiently, verify personal and insurance information, and ensure all necessary forms are completed
  • schedule appointments and manage the office's daily calendar
  • answer incoming calls, address patient inquiries, and route calls or messages to appropriate staff members
  • provide parents with information about office policies, procedures, and services
  • notify patients and families of upcoming appointments and any changes
  • collect copayments, process billing, and assist patients with payment questions
  • maintain accurate and up-to-date patient records in the electronic health record (EHR) system
  • handle incoming mail and assist with general office correspondence
  • assist with coordinating patient flow to ensure minimal wait times
  • keep the reception area clean, organized, and well-stocked with informational materials
  • provide administrative support to medical staff as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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