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Receptionist in Grand Rapids

Receptionist

H&R Block

Receptionist

Grand Rapids, MI, USA|Onsite

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
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Benefits

Employee assistance program
wellbeing program
Neurodiversity support
Caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

Our Company At H&R Block, we are driven by the core belief in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. As a premier provider of tax preparation and financial services, H&R Block has built a legacy of trust and reliability that spans decades. We are committed to fostering a high-performing, connected culture where everyone feels like they belong and can thrive.

We continuously strive to improve our business through innovation, client experience enhancement, and sustainable growth. These efforts are guided by Block Next,... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Help ensure all clients’ needs have been met during service in person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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