Retirement Housing Foundation logo

Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
retirement savings plan
opportunities for professional development

Job Description

RHF is a well-established, mission-driven organization with over 60 years of experience in providing affordable housing and supportive services. Dedicated to creating vibrant communities where individuals can thrive regardless of age or background, RHF focuses on the well-being, independence, and dignity of every resident it serves. The organization is committed to making a meaningful difference in the lives of residents by fostering a collaborative and supportive work environment that encourages professional growth and development. RHF prides itself on its long history of service and strives to create positive change and improve lives through its affordable housing projects and comprehensive supportive... Show More

Job Requirements

  • Minimum of 2 years' office experience
  • Preferred experience in property management
  • Proficiency in Microsoft Excel and Word
  • Familiarity with Onsite RealPage preferred
  • Strong organizational skills
  • Effective verbal and written communication skills
  • Excellent customer service abilities
  • Ability to work independently and follow direction
  • Adaptability to a fast-paced environment
  • Ability to manage multiple tasks and meet deadlines

Job Qualifications

  • Minimum of 2 years' office experience
  • Experience in Property Management is preferred
  • Proficiency in Microsoft Excel, Word, and Onsite RealPage is preferred
  • Strong organizational skills with the ability to manage multiple tasks efficiently
  • Ability to communicate effectively, both verbally and in writing, with a diverse population
  • Excellent customer service skills and the ability to interact professionally and courteously with residents and stakeholders
  • Capable of taking direction and working independently when needed
  • Ability to adapt to a fast-paced and ever-changing work environment
  • Ability to take initiative and work effectively under pressure to meet critical deadlines

Job Duties

  • Answer incoming calls, provide assistance, and take detailed messages for the Property Manager or Maintenance team
  • Serve as the first point of contact for residents, visitors, and vendors, ensuring a welcoming and professional atmosphere
  • Assist with preparing correspondence for residents, staff, vendors, city officials, and other stakeholders
  • Coordinate with residents to schedule appointments and collect necessary documentation for Annual Recertifications
  • Contact vendors to schedule services or request bids/proposals
  • Maintain accurate and organized resident and facility files to ensure compliance with regulations
  • Manage the waiting list, including contacting applicants for interviews and providing updates on status
  • Update resident information in Onsite RealPage as needed
  • Receive and input general maintenance work orders from residents into the Onsite system
  • Follow up with residents to ensure that maintenance work is completed to their satisfaction
  • Advise the Property Manager when office supplies need to be ordered, including postage
  • Perform general administrative duties as assigned, such as filing, data entry, and document management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location