Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
friendly work environment
Job Description
American Golf is a well-respected leader in the golf hospitality industry, known for its commitment to enhancing the golf experience through exceptional service and community engagement. The company operates across various prestigious golf clubs and courses, providing impeccable course care, outstanding member services, and fostering an environment where golf enthusiasts can connect and enjoy the sport in welcoming and beautifully maintained surroundings. As a prominent company in this sector, American Golf brings deep expertise in golf operations and club culture, ensuring that each member and guest feels valued and at home. Their dedication to inclusivity and community makes them a... Show More
Job Requirements
- Previous customer service or front-desk experience preferred
- Strong communication skills
- Professional and welcoming demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and point-of-sale proficiency
- Reliable and punctual
- Must meet age requirements for handling transactions
Job Qualifications
- Previous customer service or front-desk experience preferred, ideally in hospitality, club, or recreational environments
- Strong communication skills with the ability to engage effectively in person and by phone
- Professional, polished, and welcoming demeanor with consistent attention to detail
- Ability to multitask in a fast-paced environment
- Basic proficiency with computers, scheduling systems, and point-of-sale platforms
- Reliable, punctual, and comfortable working independently and collaboratively
- Must meet age requirements for handling transactions as required by state or local regulations
Job Duties
- Greet members and guests promptly, professionally, and courteously upon arrival
- Manage check-ins for tee times, lessons, events, and club access
- Answer incoming calls, respond to questions, and route inquiries to the appropriate departments
- Provide accurate information regarding club amenities, schedules, policies, and upcoming events
- Maintain an organized, clean, and well-presented front desk and lobby area
- Assist with point-of-sale transactions, including merchandise purchases and guest fees, as applicable
- Support administrative tasks such as scheduling, data entry, filing, and maintaining daily logs
- Communicate effectively with Golf Operations, Food & Beverage, Events, and other departments to support smooth guest experiences
- Handle sensitive or confidential information with professionalism and discretion
- Perform other related duties as assigned to support overall club operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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