Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
18 days PTO
401K with company match
Company sponsored ongoing training and certification opportunities
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
accident insurance
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Job Description
Pinnacle Treatment Centers is a nationally recognized leader in addiction treatment services, committed to transforming lives through effective, comprehensive care. With a presence across the United States, Pinnacle Treatment Centers impacts more than 30,000 patients daily by offering accessible, high-quality treatment aimed at removing all barriers to recovery. Our organization is driven by the mission to help individuals, families, and communities heal and thrive by providing evidence-based substance use disorder treatment. We are a dynamic and growing company that values compassionate care and professional excellence, fostering an environment where employees are encouraged to grow both personally and professionally. At Pinnacle... Show More
Job Requirements
- HS diploma/GED or verifiable work experience in lieu of education
- one year of experience in an office setting
- current and valid driver’s license in state of employment
- ability to drive for company business with localized travel up to 10% required
- strong interpersonal skills
- reliable and professional demeanor
- ability to maintain confidentiality and follow security procedures
Job Qualifications
- High school diploma or GED or verifiable work experience in lieu of education
- one year of experience in an office setting
- experience in the medical field is a plus
- associate's degree preferred
- one year experience working in substance use and/or mental health field preferred
- excellent customer service and communication skills
- strong organizational and multitasking abilities
- proficiency with standard office software and electronic health records systems
- ability to work effectively in a team environment
Job Duties
- Welcome visitors and patients by greeting them in person or on the telephone
- answer or refer inquiries
- responsible for cash collection and daily balancing
- perform clerical functions including typing, filing, mail and correspondence flow, and electronic organization of files
- manage daily phone coverage
- comply with all policies and applicable procedures
- maintain security by following procedures, monitoring logbook, and checking in visitors
- coordinate appointments for patients
- communicate relevant information to supervisory team regarding patients and the facility
- manage accounts receivable, accounts payable, and deposits
- maintain a safe and clean reception area by complying with policies and regulations
- process intakes, assist guests, upload documents in HER/EMR, and coordinate with billing for private insurance
- attend team meetings and complete all required training courses timely
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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