Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Employee Discounts
flexible scheduling
Career advancement opportunities
Supportive team environment
Training and development programs
Health Insurance
Job Description
Great Clips is a leading hair salon franchise with thousands of locations across North America, dedicated to providing customers with convenient, affordable, and high-quality hair care services. Established with the mission to deliver a welcoming and professional salon experience, Great Clips has become a trusted name in the hair care industry. The company thrives on a team-oriented approach, emphasizing excellent customer service, efficiency, and maintaining a clean and friendly salon environment. As a fast-paced salon, Great Clips continually invests in its staff and technology, such as Online Check-In and the Wait Time Monitor, to enhance the client experience. Working at... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Availability to work evenings and weekends
- Ability to stand for 6-8 hours during a shift
- Strong interpersonal skills
- Reliable and punctual
- Basic computer skills
Job Qualifications
- Excellent customer service skills
- Ability to communicate clearly and effectively
- Knowledge of retail products is a plus
- Ability to manage multiple tasks simultaneously
- Strong organizational skills
- Ability to work flexible hours including evenings and weekends
- Physically able to stand for long periods
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendations
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commit to work a flexible schedule, including peak times
- Dedicate to great customer service
- Work in a fast-paced environment
- Resolve customer issues efficiently and effectively
Job Qualifications
Experience
No experience required
Job Location
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