Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Career growth opportunities
training programs
Paid Time Off
Job Description
Bill Brown Ford is a reputable automotive dealership operating under the Penske Automotive Group, a Fortune 500 company known for its commitment to excellence in the automotive retail industry. As part of an organization consistently recognized by Automotive News as one of the Best Dealerships to Work For, and proudly named to Glassdoor's Best Places to Work, Bill Brown Ford continues to uphold a values-driven culture built on integrity, professionalism, excellence, and teamwork. The dealership takes pride in its extensive benefits program, including comprehensive health care options such as medical, dental, and vision coverage, along with a 401k savings and... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent verbal and written communication skills
- Ability to multitask and manage time effectively
- Strong interpersonal skills
- Reliable and punctual
- Ability to work flexible hours including some non-traditional shifts
- Commitment to providing exceptional customer experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or receptionist roles preferred but not required
- Excellent communication and interpersonal skills
- Strong organizational skills
- Ability to work in a fast-paced environment
- Friendly and enthusiastic demeanor
- Basic technical skills to operate phone systems and input data
- Positive team-player attitude
Job Duties
- Greet customers professionally and courteously
- Connect customers by phone or in person with the appropriate dealership team member
- Manage telephone switchboards and handle customer calls
- Enter basic customer demographic information into the sales control system
- Assist sales and service teams during dealership events and service rush hours
- Provide prompt assistance to customers with accuracy and professionalism
- Support the dealership team often during non-traditional hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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