Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $76,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
educational assistance
Employee wellness programs
Job Description
Fidelity Investments is a global financial leader renowned for its commitment to innovation, customer service, and operational excellence. Established over several decades, Fidelity has grown into a powerhouse within the financial services industry, offering comprehensive solutions including asset management, retirement planning, brokerage services, and wealth management. The company fosters a culture of integrity, accountability, and continuous improvement, making it an attractive employer for those seeking a fulfilling and dynamic career in a multinational environment. Fidelity's emphasis on technology, security, and customer-centric policies underlines its dedication to safeguarding client assets and ensuring a seamless experience for all stakeholders.
As a Security... Show More
As a Security... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience in a customer experience, security, or related role
- ability to work nights, weekends, and holidays as required
- willingness to undergo a full background check
- proficiency with Microsoft Office
- excellent verbal and written communication skills in English
- ability to administer basic first aid and CPR
- strong observational skills and attention to detail
- ability to handle stressful situations calmly and professionally
- demonstrated integrity and professionalism
- ability to multitask and prioritize effectively
- team player with positive attitude
Job Qualifications
- Possess 1-3 years of prior experience in a customer experience or related role
- preferred bachelor's degree in a related field of study
- strong interpersonal skills and keen observation abilities
- ability to perform effectively under stressful conditions
- exhibit a high level of integrity, professionalism, organization, and situational awareness with a talent for multitasking and prioritizing efficiently
- excellent verbal and written communications skills in English
- proficiency in MS Office programs and an ability to learn security-related access control software
- demonstrated adaptability to address emerging needs while fulfilling regular responsibilities related to visitor management, safety, and security breaches
- embrace a positive and team-oriented attitude
- ability to work nights, weekends, and holidays based as operational needs dictate
- exceptional communication and social skills with the ability to build strong relationships
- demonstrate traits such as integrity, dependability, responsibility, accountability, self-awareness, and a strong work ethic
- highly motivated with a can-do approach, and collaborative team-oriented problem-solving attitude
Job Duties
- Warmly greet and welcome visitors, creating a friendly and inviting atmosphere at our facilities while following established security procedures
- manage the visitor management system or entry log to ensure accurate records and effective security measures
- perform all building access and check-in procedures, including issuing badges for guests and employees
- maintain vigilance and promptly report any suspicious behavior or unattended objects to the security team
- identify and report potential hazards and security issues, such as spills, obstructions, or malfunctioning doors, to the appropriate janitorial staff, facilities administrator, and/or security managers promptly
- demonstrate effective verbal communication skills and active listening abilities
- utilize life safety equipment, such as fire extinguishers, first aid supplies, and radios when required
- administer basic first aid and CPR
- perform administrative tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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