H&R Block

Receptionist

Job Overview

briefcase

Employment Type

Temporary
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Flexible
diamond

Benefits

Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

H&R Block is a renowned tax preparation company deeply committed to the philosophy of people helping people. Known for providing expert tax services and financial guidance to millions of clients each year, H&R Block operates as a leader in the tax preparation industry with a broad network of offices and a strong emphasis on community and customer service. The company fosters a high-performing and connected culture where every employee feels valued and integral to the mission. H&R Block is dedicated to continuous innovation and improvement through its multi-year strategic plan called Block Next, aimed at enhancing client experiences, driving innovation,... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Qualifications

  • High school diploma or equivalent
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • Sales or marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location