Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Supportive team environment
Job Description
Great Clips is a leading salon franchise committed to providing accessible, quality hair care services in a welcoming and modern environment. Known for its customer-centric approach and convenient online check-in system, Great Clips operates numerous salons across the country. Each salon team collaborates closely to create a seamless experience from the moment a customer walks in until the completion of their service. This collaborative atmosphere ensures that customers receive attentive care and efficient service, encouraging repeat visits and long-term loyalty.
The role of Receptionist at Great Clips is pivotal in delivering the outstanding customer service the brand is ... Show More
The role of Receptionist at Great Clips is pivotal in delivering the outstanding customer service the brand is ... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for 6-8 hours
- availability to work evenings and weekends
- excellent customer service skills
- ability to communicate clearly
- basic math skills for transaction processing
- reliability and punctuality
- willingness to maintain cleanliness and order in the salon
- flexible schedule to include peak hours
Job Qualifications
- Strong interpersonal and communication skills
- ability to manage multiple tasks in a fast-paced environment
- basic knowledge of point of sale systems
- familiarity with customer service principles
- ability to stand for extended periods
- proactive and customer-focused attitude
- previous experience in retail or salon environment preferred but not mandatory
Job Duties
- Warmly greet customers
- communicate and educate customers on Great Clips processes including online check-in and wait time monitor
- process transactions and issue receipts
- maintain general knowledge of retail products and make recommendations
- manage the flow of customers between check-in and service
- maintain cleanliness and sanitation of front desk and lobby area
- manage answering phone
- inform customers about services
- update customer records with contact information
- assist stylists in maintaining salon cleanliness and sanitation
- commit to work a flexible schedule including peak times
- demonstrate dedication to great customer service
- work efficiently in a fast-paced environment
- resolve customer issues effectively
Job Location
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