Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k
Paid time to volunteer in your local community
Job Description
La Canada Smiles Dentistry is a well-established dental practice dedicated to providing exceptional dental care and fostering long-lasting relationships with patients in the La Canada community. As part of the larger PDS Health network, the practice is committed to enhancing the patient experience through compassionate care, state-of-the-art technology, and a team of highly skilled professionals. La Canada Smiles Dentistry prides itself on creating a friendly and welcoming atmosphere where patients feel comfortable and valued from the moment they walk through the door. The company culture is centered on respect, integrity, and continuous improvement, ensuring that every team member contributes to... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Prior coursework or on-the-job training in dentistry, insurance, or business preferred
- Knowledge of office practices, technology applications, and patient insurances
- Energetic self-starter who sets realistic goals, meets commitments, and prioritizes daily tasks
- Flexible and empathetic patient advocate
- Detail-oriented and organized individual
- Financial understanding including profit drivers and local market dynamics
- Excellent interpersonal, oral, and written communication skills
- Ability to maintain strict confidentiality with patient records
- Self-motivated and reliable
- Ability to work independently and as part of a team
- Capable of managing tasks and time effectively without compromising quality
- Professional appearance and demeanor in accordance with company policies
Job Qualifications
- High school diploma or general education degree (GED)
- Prior coursework or on-the-job training in dentistry, insurance, or business preferred
- Knowledge of office practices, technology applications, and patient insurances
- Energetic self-starter who sets realistic goals, meets commitments, and prioritizes to achieve results
- Flexible and empathetic patient advocate with a strong ethical foundation
- Detail-oriented and organized with comprehensive knowledge of operational processes and computer proficiency
- Financially savvy with understanding of profit drivers and local market conditions
- Skilled influencer with active listening and behavior observation capabilities
- Self-motivated and reliable team player capable of working independently
- Excellent interpersonal, oral, and written communication skills
- Ability to maintain strict confidentiality in handling patient records
- Able to work efficiently in a fast-paced environment
Job Duties
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Support the Perfect Patient Experience (PPE) process by helping to get patients to come into the office and ensuring they are comfortable during their visit
- Schedule appointments that result in each healthcare provider having a smooth and productive day
- Interact and communicate with patients and guests in the reception area during their wait time
- Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- Ensure that all tasks on the front office checklist are completed daily
- Post payments to patient accounts in accordance with company policies
- Act as a subject matter expert in practice management system for patient registration, e-check-in, and maintaining accurate account information
- Efficiently check in patients, obtain necessary consents, and promptly notify back office of patient arrivals
- Confirm all patient appointments according to office confirmation policies at least two days in advance
- Ensure all patient messages received from the Contact Center are returned and resolved timely
- Participate actively in daily morning huddles, monthly team meetings, and other required meetings
- Maintain a thorough understanding of business imperatives and how the role impacts key metrics
- Demonstrate stewardship of the PDS brand with decisions consistent with the brand framework
- Support clinician efforts in patient education regarding the Mouth-Body Connection
- Maintain professional appearance and demeanor in accordance with company policies
- Ensure compliance with company, state, federal, and regulatory policies
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter