Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid vacation
sick leave
Medical insurance
Dental Insurance
Vision Insurance
401(k)
employee pet discounts
Job Description
VCA Veterinary Specialists is a leading provider of specialty and emergency veterinary services committed to delivering exceptional care to pets and their owners. As a well-established animal healthcare company, VCA prides itself on its compassionate approach, experienced veterinary professionals, and innovative medical treatments. Known for its comprehensive veterinary network across various locations, the company focuses on improving the lives of pets and supporting their owners through outstanding customer service and expert medical interventions.
This full-time Customer Service Representative role is a crucial part of VCA’s front-facing team, designed to provide excellent support to clients and their beloved pets. The posi... Show More
This full-time Customer Service Representative role is a crucial part of VCA’s front-facing team, designed to provide excellent support to clients and their beloved pets. The posi... Show More
Job Requirements
- High school diploma
- minimum one year of receptionist or administrative experience
- availability to work 30-40 hours per week
- ability to work one to two Saturdays per month
- strong multitasking and organizational skills
- passion for providing quality customer service
- ability to handle phone and email communications
- proficiency in basic computer applications
Job Qualifications
- High school diploma
- at least one year of receptionist or administrative experience
- strong customer service skills
- ability to work in a fast-paced environment
- love for animals
- detail-oriented
- effective communication skills
Job Duties
- Field phone calls
- schedule appointments
- answer emails
- monitor online food requests
- monitor prescription requests
- provide excellent customer service
- manage administrative tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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