Receptionist

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule

Job Description

The hiring organization is a reputable entity committed to providing a welcoming and secure environment for all visitors, residents, and staff within its facilities. As part of a respected network of services, the organization upholds stringent policies and procedures that comply with all applicable state, federal, and accreditation regulations. This establishes a safe, respectful, and supportive environment tailored to meet the needs of its diverse community. With a focus on compassionate service and operational excellence, the organization ensures that everyone receives professional support and attention in every interaction. The workplace prides itself on maintaining a positive atmosphere conducive to teamwork,... Show More

Job Requirements

  • Must have a high school diploma or equivalent
  • Minimum of six months of general office work experience focusing on customer service
  • Good communication, comprehension and interpersonal skills
  • Proficiency with basic professional computer software including Microsoft Office suite and Windows
  • Ability to learn new software quickly
  • Self-motivated with strong organizational skills
  • Ability to manage multiple concurrent tasks
  • Ability to speak, read, write and understand English
  • Must adhere to all organizational policies, procedures and legal regulations including HIPAA
  • Must complete required annual training including compliance, privacy and security training

Job Qualifications

  • High school diploma or equivalent
  • Six months of general office work experience with a focus on customer service
  • Good communication, comprehension, computer and interpersonal skills
  • Proficient in Microsoft Office suite and Windows or similar professional computer software
  • Ability to learn new software systems quickly
  • Self-directed with excellent organizational skills
  • Ability to manage multiple tasks concurrently
  • Strong motivational skills and high emotional intelligence quotient (EQ)
  • Fluent in English with the ability to speak, read, write and understand

Job Duties

  • Answer phones according to facility policy and take and relay messages for managers and staff
  • Screen calls
  • Greet residents, visitors and staff and assist with their needs in a professional and compassionate manner
  • Maintain work area to ensure a welcoming, clean and sanitary environment
  • Restock supplies, refreshments, point of sale items and collateral as applicable
  • Provide directions to residents, visitors and staff, connecting them with the correct responsible party as needed
  • Assist with tracking facility keys and managers' schedules
  • Process work orders/IDTs and ensure they are delivered to the correct department
  • Perform clerical functions such as computer data entry, sorting and filing, including photocopying for residents and management staff
  • Process incoming and outgoing mail
  • Assist with resident requests as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location