Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k
paid volunteer time
Job Description
Oxnard Modern Dentistry is a reputable dental practice dedicated to providing exceptional dental care and creating a welcoming environment for patients in Oxnard and surrounding areas. The clinic prides itself on its commitment to delivering a Perfect Patient Experience (PPE) and fostering relationships that turn patients into lifelong clients, known as Patients for Life (PFL). At Oxnard Modern Dentistry, the team consists of experienced professionals who prioritize patient comfort, effective communication, and efficient practice operations to ensure every visit is smooth and productive. The practice culture is built around the We Believe Behavioral Framework, emphasizing company values, best operational practices,... Show More
Job Requirements
- High school diploma or GED
- Prior coursework or on-the-job training in dentistry, insurance, or business preferred
- Knowledge of office practices and patient insurances
- Energetic self-starter with goal-setting and commitment skills
- Flexible and empathetic patient advocate
- Detail-oriented and organized
- Computer proficient
- Financial acumen with metric usage
- Ability to listen actively and influence
- Self-motivated and reliable
- Strong communication skills
- Ability to maintain confidentiality
- Able to work efficiently in a fast-paced environment
Job Qualifications
- High school diploma or general education degree (GED)
- Prior coursework or on-the-job training in dentistry, insurance, or business preferred
- Knowledge of office practices, technology applications, and patient insurances
- Results oriented with an energetic self-starter attitude
- Patient advocate with flexibility, empathy, and ethical standards
- Detail-oriented process focused operator with computer proficiency
- Strong financial acumen understanding profit drivers and metrics
- Influencer by active listening and behavior observation
- Self-motivated and reliable individual
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentiality with patient records
- Organized and capable of working in a fast-paced environment
Job Duties
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
- Schedule appointments that result in each healthcare provider having a smooth, productive day
- Interact and communicate with patients and guests in the reception area during their wait time
- Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- Ensure that all tasks on the front office checklist are completed daily
- Post payments to patient accounts in accordance with Company policies
- Serve as Subject Matter Expert in practice management system regarding patient registration, e-check in, ensuring accurate and updated account information
- Be efficient in patient check in, obtaining all necessary consents and promptly notifying back-office team of each patient’s arrival along with pertinent information
- Confirm all patient appointments following office confirmation policies at least 2 days in advance
- Ensure all patient messages from the Contact Center are returned and resolved timely
- Participate actively in daily morning huddles, monthly team meetings, and other required meetings
- Demonstrate stewardship of the PDS Brand, making decisions consistent with the PDS Brand framework
- Support clinicians on patient education regarding the Mouth-Body Connection
- Maintain an appropriate professional appearance and demeanor per company policies
- Ensure compliance with company policies and regulatory bodies
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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