Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k Retirement Plan
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Commuter Benefits
Legal Assistance
Employee assistance program
employee perks
Job Description
Williams Lea is a premier provider of business process outsourcing services with a rich history spanning over 200 years. The company has evolved alongside the changing landscape of business, continuously innovating and adapting to meet the needs of complex and highly regulated environments. With a global workforce of over 5,200 dedicated employees, Williams Lea specializes in delivering efficient and effective support services that enable businesses to thrive in a digital and virtualized world. The company prides itself on blending technology, expert knowledge, and streamlined processes to offer unparalleled service delivery across various industries. Williams Lea is committed to fostering a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two-year receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company
- Ability to work in a fast-paced team environment
- Ability to effectively and professional communication
- Attention to detail
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and able to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment
- Exceptional customer service skills to effectively great and communicate with callers and visitors
- Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors
- Ability to work in a fast-paced team environment
- Ability to effectively and professional communication with co-workers and clients
- Attention to detail with an emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and the ability to multi-task
Job Duties
- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and/or confidential document and information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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